Check-in time is after 4 p.m. Check-out time by 12 p.m.
Departures past 12:00pm will be subject to a Late Departure Fee of $30 + taxes per additional hour.
After 4pm the total night rate will be applied.
Our policy allows cancellation at no charge if you cancel by 4:00pm the day prior to the arrival date. After that time a 1-night charge (+ taxes) will be automatically processed on your credit card. Any changes made to the booking must be communicated to the hotel no later than 4:00pm the day prior to arrival. We reserve us the right to refuse the modifications requested, regardless the reasons or circumstances that cause them.
Prepayment Rate Policy
To benefit from these rates, note that a FULL PAYMENT will be taken on your credit card at the time of the booking. A penalty charge of the total stay will be applied upon cancellation or no-show, no matter the reason or circumstances. NO CANCELLATION AND NO CHANGES ALLOWED.
Our standard currency is the Canadian dollar. We accept U.S. dollars too. We’ll calculate the cost according to the day’s exchange rate, and add a surcharge for the transaction. Paying by credit card is usually your best bet for the best exchange rate.
To enjoy alcoholic beverages, consumers must be at least 18 years of age with valid identification (if requested).
Roll-away Bed Policy
One child 11 years and under is permitted in addition to the double occupancy for free if a roll-away bed is not required.
One person 12 years and over is permitted in addition to the double occupancy for a fee of $55+txs per night using a roll-away bed (included in the fee) in the rooms which can fit a roll-away bed. Please contact the hotel directly to know if your room can accommodate a third person and a roll-away bed.
Roll-away beds are based on availability and cannot be guaranteed.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Parcel Handling Policy
There is a parcel handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Hotel Monville is 100% non-smoking.
Pet Can Stay Policy
We wish to extend a warm welcome to you and your pet at Hotel Monville.
Fee per pet per day is 45$ + txs CAD + taxes.
- Dogs and cats must be in good health, house-trained, clean, and in a flea program. Additional cleaning charges will apply if pets become a nuisance or create excessive mess, or damage to room or other areas within the hotel, and will be billed to your credit card
- We allow a maximum of 2 pets per designated room (dogs or cats).
- Dogs and cats must be leashed or in a travelling crate at all times in the public areas of the hotel.
- Dogs and cats are allowed in the lobby, the library and the bar.
- Dogs and cats are not allowed in the restaurant.
- We would prefer that your pet is not left unattended in your room. If you need to leave without your pet, please inform the front desk regarding your pet behavior and leave a contact number where you can be reached.
- Noise must be kept to a minimum, as barking and meowing may disturb our other guests stay.
- In accordance with local pet by laws, please ensure that you pick up after your pet at all times.
Your privacy is very important to Hotel Monville. To help protect your privacy, we adhere to the following guidelines:
This web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers (“Personal Information”). When possible, this web site will provide our customers with the means to make sure that Personal Information is correct and current.
This web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This web site may also carefully select other companies to send our customers information about their products or services (a “Secondary Use”).
If this web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.
This web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on Hotel Monville or the site; (b) protect and defend the rights or property of Hotel Monville or this site, and (c) act under exigent circumstances to protect the personal safety of users of Hotel Monville, the site, or the public.
If at any time a customer believes that this web site has not adhered to these principles, please notify Monville Hotel by e-mail at firstname.lastname@example.org, and we will use all commercially reasonable efforts to promptly determine and correct the problem.